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If you can't find the answers you're looking for in our FAQ section or have more pointed questions about our products and services; we are here to help!

Read Our FAQs

QHow soon will I get my order?

AYour office supply orders will be delivered the next business day – if not sooner. In some delivery zones, same-day delivery may be possible. For office furniture deliveries – ask our specialist for delivery information. Let us know your needs, and we’ll do our best to meet them.

QDo you offer free delivery for office products?

AYES - we offer free delivery on all orders of office products over $50. And we offer fast local delivery for office supply orders – next day or sooner!

QIs there a charge for furniture delivery?

ADepending on what is involved with your office furniture delivery, charges may apply. Please ask your account representative for details.

QWhat is your Returns Policy?

AFor our full returns policy, click here

QWhat are the benefits of having an account with Brant Basics?

ALow cost and local, Brant makes it easy to stock up on everything your office needs. Sign up for an account today and enjoy:
• Quick and easy ordering of over 5,000 items in our online catalogue
• Friendly and knowledgeable service
• Fast local delivery – next business day or sooner
• A free copy of our annual catalogue, monthly sales flyer and e-blast specials

QI’m looking for something special….

AIf you don’t see what you need in our catalogue, give us a call. If it’s distributed in Canada, Brant Basics will find it for you.

QCan you redesign our workspace?

AYes! From planning ideas to design and installation, we have the expertise to help you create an attractive and highly functional workspace.

QHow can I find out about special deals and sales?

ASign up for a Brant Basics account and we’ll make sure you get our free annual catalogue, monthly sales flyer and e-blast specials.

QDo you have free parking?

AYes. We have a parking lot at our Water Street entrance (just north of King Street on the left).

QDo you price match?

AYes. We will match competitors’ prices on most items. Call or come in for details.

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